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Constructive Change Due to Direct Government Orders

Government officials often direct contractors to perform contract work in a specific manner not detailed in the contract. If such orders increase the scope of performance beyond the specifications of the contract, they may be construed as constructive changes. While such orders are generally given on the belief that they naturally fall within the scope of performance, they may nevertheless expand the scope of performance beyond the stated specifications. In such situations, contractors may be entitled to compensation for constructive change even if the accompanying government directive expressly states that it is not meant as a change order. Upon receipt of such directives, contractors must compare the new requirements with their existing contract specifications carefully and raise any scope creep issues promptly. Such a proactive approach may prove crucial in avoiding potential disputes and aid the contractor’s arguments in case of litigation.

Additional performance specifications not previously described in the contract may have the effect of increasing the scope of performance and add to costs incurred by the contractor. In such cases contractors may file a claim for increased costs. Such a claim was before the Armed Services Board of Contract Appeals (ASBCA) in ASBCA No. 49648 pursuant to a contract for grounds maintenance services at the Arlington National Cemetery in Virginia. Under the contract, the contractor was required to furnish all labor, equipment, and materials for grounds maintenance supervision. While the contract specifications prohibited any contractor employees, vehicles, or equipment from infringing upon any government ceremonies or visitations, they did not expressly specify the distance contractor employees would have to maintain to comply with the no-infringement provision. Notably, the government had omitted provisions describing the exact no-infringement distances to maximize competition and avoid artificially high bids.

Consequently, in preparing its bid, the contractor assumed 100 yards would be sufficient distance to avoid infringing upon government ceremonies or visitations. However, contrary to this assumption, during performance the contractor was notified that the no-infringement provision required its personnel to maintain distances of up to 300 yards for routine interments and an even greater distances when operating motorized equipment. The distances varied widely during funerals based on occasion, rank, and religion of the deceased, among other factors. In fact, for some special ceremonies, such as presidential visits or Memorial Day ceremonies, entire sections of the cemetery were closed off to the contractor. As a result, the contractor was unable to perform grounds maintenance cycles as scheduled and was compelled to incur overtime expenses for the timely completion of the work. Notably, while the contractor made claims for additional compensation, it did not make claims with respect to increased costs incurred due to Memorial Day and Veterans Day floral items sweeps.

In response to the contractor’s claim for increased costs, the ASBCA first reviewed the reasonableness of the contractor’s interpretation of the no-infringement provision of the contract. In ruling on the relevant portion of the claim, the ASBCA found the contractor’s assumption of maintaining 100 yards to avoid infringement on government visitations and ceremonies as reasonable. The ASBCA made this determination considering the government’s omission of specific instructions in the solicitation and pointed to a lack of evidence in the record that would suggest a different outcome. Similarly, the ASBCA found that the contract did not convey that the no-infringement distances would vary during the contract performance. Consequently, the government could not close off cemetery sections to the contractor or vary the distances to be maintained from one occasion to the next without compensating the contractor for additional costs incurred due to these added specifications. Since detailed specifications required for compliance with the no-infringement provision were not provided, the ASBCA determined that government orders to maintain specific distances in excess of the contractor’s assumption constituted constructive change. Considering these determinations and findings, the ASBCA ruled that the contractor was entitled to equitable adjustments for the additional costs incurred.

Technical assumptions made by contractors during the formation phase of the contract, including due to lack of specifications in a solicitation should be clearly articulated in writing to avoid inadvertent increases in scope and cost disputes during performance. Contractors should keep detailed records of all government orders that may expand the scope of their contracts, including the instructions at issue and their associated costs. To demonstrate constructive change, the performance rendered under the contract should be compared with what was initially contemplated during formation to evaluate the impact of government orders. Additionally, contractors should look to prove that the government intended to order changes that increased the scope of performance. Government orders requiring performance in a specified manner not directed by the contract should always be flagged to support potential arguments requesting a constructive change.

This Federal Contract Claims Insight is provided as a general summary of the applicable law in the practice area and does not constitute legal advice. Contractors wishing to learn more are encouraged to consult the TILLIT LAW PLLC Client Portal or Contact Us to determine how the law would apply in a specific situation.

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Successfully challenging contract modification awards at the Government Accountability Office (GAO) under its bid protest function requires a showing that the modification at issue is outside the original scope of the contract under which it is being awarded. Additionally, the protestor must demonstrate competitive prejudice. That is, had the modification requirement been competed under a separate contract, the protestor would have had a substantial chance of receiving the award. The GAO generally does not review the propriety of contract modifications as it has determined that such matters fall outside the scope of its bid protest function. This is because contract modifications are usually contract administration actions that are not reviewable under the GAO’s bid protest function. Specifically, 4 C.F.R. § 21.5(a) requires the GAO to dismiss protests relating to the administration of an existing contract since contract administration is within the discretion of the agency and any administrative disputes between the contractor and the agency are resolved pursuant to the disputes clause of the contract and Contract Disputes Act.

However, the GAO recognizes that when the planned modifications are outside the scope of the contract, they may violate competition requirements. Therefore, a review of the scope of the modifications is permitted at the GAO when the protestor alleges that the modification exceeds the scope of the original underlying contract. In such cases, the primary GAO inquiry is not whether the contract modification is significant in terms of contract value or additional work. Instead, the inquiry is focused on resolving whether a material difference exists between the scope of the original and the modified contract. This inquiry is more akin to a comprehensive totality of circumstances analysis where the GAO reviews the original and modified contracts to compare the type of work, expended costs, and the period of performance. Additionally, the GAO examines the original solicitation to determine whether it adequately indicated to potential offerors that the type of change the modification created could be reasonably anticipated by interested offerors during the solicitation period.

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Contractors often face situations requiring them to enter bilateral contract modifications towards the end of a contract to close it out. To avoid incurring excessive costs and liability in such situations, contractors should carefully consider whether the modifications increase the scope of the contract beyond what was initially agreed upon. Federal contractors should review the impact of any applicable Federal Acquisition Regulation (FAR) provisions in their contract on the modification at issue, as recovery under future requests for equitable adjustments and claims may depend on it.

The Armed Services Board of Contract Appeals (ASBCA), in one of its first decisions of 2024, reminded contractors to carefully assess the scope and governing authority before agreeing to bilateral contract modifications. In ASBCA No. 61819, the contractor brought unsuccessful claims of contract changes based on economic waste theory and differing site conditions against NASA. The contract involved construction work on an aircraft parking apron and taxiway at a NASA flight facility in Virginia. It included the Default (Fixed-Price Construction) clause from FAR § 52.249-10(a) and an Inspection of Construction clause from FAR § 52.246-12. The contract also contained Technical Direction and Special Instruction provisions that prohibited the Contracting Officer’s Representative (COR), Government inspectors, or any other Government employees from issuing technical directions that waived or changed any contract provisions without written authorization from the Contracting Officer (CO).

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The federal government monitors the performance of contractors through inspections to ensure contract requirements are being met. The Federal Acquisition Regulation (FAR) includes several inspection clauses permitting the government to inspect contractor performance. On fixed-price service contracts, the government has the right to inspect and test all services provided for the duration of the contract. While the government has no formal obligations to perform such inspections, it may choose to do so pursuant to the specific conditions outlined in the contract at any time and place as practical. In contracts for services exceeding the simplified acquisition threshold, FAR § 46.304 requires contracting officers to insert the inspection of services fixed-price clause at FAR 52.246-4. Under the clause, contractors must maintain an acceptable system of inspection, along with a complete record of all inspections conducted during contract performance.

If the government chooses to perform inspections on contractor premises, the contractor must provide reasonable facilities and assistance accommodating the inspection at no additional cost to the government. Of course, disputes may and often do arise regarding what constitutes reasonable assistance and the extent to which the government may expect such assistance during an inspection. In case the contractor does not meet the standards of performance required under the inspection, the government has the right to demand that the contractor perform the services again to conform with its contractual obligations under the same terms as the original contract. Notably, if the contractor is unable to cure the performance defects through re-performance, the government may require the contractor to take necessary actions to ensure future performance under the contract conforms with the contract requirements. In such situations, the government may additionally reduce the contract price to reflect the reduced value of the services delivered under the fixed-price contract.

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The Competition in Contracting Act (CICA) mandates the use of procurement procedures enabling full and open competition in federal acquisition. Therefore, government agencies may not place task or delivery orders that fall outside the scope of the underlying master contract, such as a blanket purchase agreement (BPA) or indefinite delivery indefinite quantity (IDIQ) contract. Consequently, contractors may challenge the issuance of task or delivery orders that fall outside the scope of the underlying master contract in the form of a bid protest. Depending on the protestor’s choice of forum, the Government Accountability Office (GAO) or the Court of Federal Claims (COFC) must then decide whether there are material differences in scope between the protested task or delivery order and the relevant underlying master contract.

In B-412821, the GAO sustained such a bid protest challenging the issuance of an out-of-scope sole-source delivery order under a Government Services Administration (GSA) Federal Supply Schedule (FSS) Blanket Purchase Agreement (BPA). The protest involved the acquisition of Microsoft e-mail products for the Internal Revenue Service (IRS). The BPA was issued in 2013 for maintenance and software assurance services for the agency’s existing inventory of Microsoft products and services for a period of three years. The BPA included a complete schedule of the Microsoft product licenses owned by the IRS, along with their quantities. The terms of the BPA expressly permitted the IRS to upgrade and use the latest version of each Microsoft product during the term of the BPA. Additionally, if Microsoft products owned by the IRS became unsupported by the manufacturer, the IRS retained the right to convert its licenses to comparable, supported Microsoft products at no cost. In other words, by utilizing this BPA, the IRS intended to keep its portfolio of Microsoft licenses up to date with the latest versions of the software.

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Constructive Change Due to Direct Government Orders

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