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Protesting Proposal Rejections for Failure to Attach Representations & Certifications

Solicitations for federal contracts and their included Federal Acquisition Regulation (FAR) clauses often direct contractors to complete representations and certifications relevant to the acquisition. Depending on the solicitation, contractors may have to complete and maintain certain representations and certifications in the System of Award Management (SAM) website or attach them to their proposals. Consequently, an offeror’s failure to complete or attach the required representations and certifications may lead to the rejection of its proposal for failing to follow solicitation instructions. When reviewing an agency’s rejection of a proposal as noncompliant for not completing or attaching the required representations and certifications, protest adjudicative forums such as the Government Accountability Office (GAO) will typically examine the record to determine whether the agency’s decision was reasonable and per the solicitation criteria and applicable statutes and regulations. Contractors in such situations should be mindful that if the solicitation does not expressly require the submission of certain representations and certifications with the proposal, the procuring agency may not then use the failure to attach those representations and certifications as a basis for rejecting their proposals.

In B-422751; B-422751.2, a protest decision issued on October 11, 2024, the GAO sustained a bid protest alleging that the Department of Veterans Affairs (VA) improperly rejected the protestor’s proposal as unacceptable for not attaching copies of two representations. The solicitation was issued to acquire home oxygen services for VA’s Veterans Medical Center patients in Birmingham, Alabama. The best-value solicitation contemplated an evaluation utilizing FAR part 15 procedures with the consideration of experience and price factors. Prospective offerors were put on notice that their proposal may be rejected for a failure to comply with all criteria set forth by the solicitation or submit all requested documentation. The request for proposal (RFP) included several standard representations and certifications, including the provision at FAR 52.209-7, which requires offerors with federal contracts over $ 100,000 to disclose certain legal proceedings by inputting the relevant information in the FAPIIS database through maintaining an active SAM registration. Furthermore, the RFP included the provision at FAR 52.204-24, instructing offerors to leave incomplete the representation at paragraph (d)(1) of the provision if they represent that they do not provide or use covered telecommunications equipment or services listed in ¶ (v)(2)(i) of the provision at FAR 52.212-3. Notably, the solicitation did not expressly require these two representations to be attached to the proposal. Finally, the RFP also included the mandatory provision at FAR 52.204-7, which notifies offerors of the requirement to maintain an active SAM registration until the time of award, during performance, and through final payment of the contract.

During proposal evaluation, the VA contracting officer (CO) conducted an initial compliance review to determine whether proposals included a copy of the offeror’s completed response to the representations and certifications required by FAR 52.209-7 and 52.204-24. While the protestor’s proposal did not include copies of these representations, the protestor had completed these representations and certifications on SAM as of the proposal’s due date. The CO had even retrieved the protestor’s SAM.gov records for the initial compliance review. However, despite this, the VA rejected the protestor’s proposal for failing to attach the representations and certifications required by FAR 52.209-7 and 52.204-24. Upon receiving the rejection notice, the protestor filed a protest at the GAO. Among other protest arguments, the protestor alleged that it had provided its responses to the representations and certifications at issue in SAM and that the agency rejected its proposal improperly based on unstated evaluation criteria. In response, the VA simply took the position that the RFP had expressly directed offerors to provide “all documentation requested,” even warning offerors that a failure to do so would result in exclusion from further evaluation. Thus, the protestor’s proposal was rejected because it did not have attached to it, the protestor’s responses to representations and certifications in FAR 52.209-7 and FAR 52.204-24 – which, according to the VA were a part of “all documentation requested” by the RFP.

However, the GAO found it unpersuasive that by requiring offerors to submit “all documentation requested,” the VA had also required offerors to attach responses to the representations and certifications at issue. The GAO explained that the agency’s position was inconsistent with the RFP’s plain language, which specifically instructed offerors to submit certain other documentation with their proposals. Such a broad interpretation of the RFP requirements would also render superfluous the establishment of SAM.gov as an electronic repository of offerors’ responses to representations and certifications of FAR 52.209-7 and FAR 52.204-24. The GAO also rejected the VA’s distinction between an initial compliance review and the overall evaluation. It reasoned that since the solicitation did not indicate to offerors that the agency would perform an initial compliance review, the rejection of the protestor’s proposal based on this superficial review instead of the evaluation factors identified in the RFP was improper. Consequently, the protest was sustained on the basis that the VA rejected the protestor’s proposal based on unstated evaluation criteria.

In responding to solicitations that are unclear on whether responses to certain representations and certifications must be attached to the proposal or completed in SAM, offerors should seek early clarification from the government to avoid being rejected for failing to submit required documentation. Contractors should be mindful that a failure to submit required documentation is not a responsibility-related consideration but rather a proposal acceptability issue, especially when the solicitation expressly notifies offerors that non-submission of the required information would result in the rejection of their proposal. Therefore, small business contractors should be aware that agencies are not required to refer such rejections to the SBA under its certificate of competency (COC) program, which usually requires federal agencies to refer determinations of non-responsibility for small businesses to the SBA when denying an award on the basis of non-responsibility. When a proposal is rejected for failing to attach representations and certifications that the offeror maintains in SAM, the rejected offeror should review the solicitation to check if the relevant provisions specifically required the representations and certifications in question to be attached to the proposals. If not, offerors excluded on this basis may challenge their rejection as improper and based on unstated criteria.

This Bid Protests Insight provides a general summary of the applicable law in the practice area and does not constitute legal advice. Contractors wishing to learn more are encouraged to consult the TILLIT LAW PLLC Client Portal or Contact Us to determine how the law would apply in a specific situation.

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Companies must meet specific responsibility standards before being awarded U.S. federal contracts. The Federal Acquisition Regulation (FAR) lists prospective contractors’ general and special responsibility standards. FAR 9.103(b) requires contracting officers (CO) to make affirmative determinations of responsibility that are reasonably and factually supported. Disappointed contractors with adequate standing may challenge these determinations through post-award bid protests. Such responsibility determination challenges may be brought to the Court of Federal Claims (COFC) by alleging that the responsibility determination decision lacks a rational basis under the Administrative Procedure Act (APA) or involves a regulatory violation. Alternatively, such challenges may be brought to the Government Accountability Office (GAO) under its bid protest adjudication authority. However, both forums consider responsibility determinations firmly committed to the CO’s discretion, making such protests challenging to sustain. Nevertheless, the GAO will consider bid protests alleging that the CO’s determination of responsibility either unreasonably failed to consider relevant information or that the awardee could not meet the definitive criteria established by the solicitation.

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*** REGULATORY UPDATE: On November 12, 2024, the General Services Administration, Department of Defense, and National Aeronautics and Space Administration issued an interim rule, which went into effect the same day. The interim rule amended the Federal Acquisition Regulation to clarify System of Award Management (SAM) pre-award registration requirements. The rule revises the solicitation provision at FAR 52.204-7 to clarify that while an offeror must be registered in SAM at the time of offer submission and at the time of contract award, the offeror need not be registered in SAM at every moment in between those two points. Accordingly, parts of the Government Accountability Office and the Court of Federal Claims decisions, including the decision referenced in this article, that levy a requirement for offerors to maintain a continuous, uninterrupted, SAM registration during the entirety of the pre-award process are no longer applicable.***

To be eligible for federal contract awards, contractors are required to register and maintain their System for Award Management (SAM) registration within the integrated award environment (IAE) managed by the General Services Administration (GSA) Federal Acquisition Service (FAS). The Federal Acquisition Regulation (FAR) requires federal contractors to initially register in SAM before they receive an award and annually renew their registration thereafter. Additionally, FAR § 4.1105 instructs contracting officers (CO) to insert the provision at FAR 52.204-7 in all solicitations except where certain limited exceptions apply. The provision at FAR 52.204-7 provides in pertinent part that “an offeror is required to be registered in SAM when submitting an offer or quotation, and shall continue to be registered until time of award, during performance, and through final payment of any contract, basic agreement, basic ordering agreement, or blanket purchasing agreement resulting from this solicitation.” Occasionally, a situation may arise where a prospective contractor’s SAM registration lapses between the time it submits a proposal and when it receives a contract award in violation of the provision at FAR 52.204-7. In such situations, the resulting award may be protested for violating the terms of the solicitation, provided the solicitation contains the provision at FAR 52.204-7.

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When evaluating quotations or proposals, government agencies must rely solely on the evaluation criteria stated in the solicitation. That is, once the procuring agency informs prospective contractors of the criteria against which it will evaluate the proposals, the agency must adhere to the stated criteria. Furthermore, once the evaluation criteria are established, agencies are prohibited from giving importance to specific factors, subfactors, or other criteria beyond which prospective offerors would reasonably expect. Under Federal Acquisition Regulation (FAR) § 11.104, when conducting brand name or equal procurements, the procuring agency’s purchase description must include a general description of those “salient” physical, functional, or performance characteristics of the brand name item that an “equal” item must meet to be acceptable to receive an award. The FAR further instructs agencies to use brand name or equal descriptions when the salient characteristics are firm requirements. Therefore, quotations proposing “equal” items must be evaluated to ensure the offered items meet the stated salient characteristics of the brand name item. Consequently, the government’s evaluation of quotations may be protested for being improperly based on unstated evaluation criteria when the government fails to convey all the characteristics of the brand name item it considers “salient.”

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*** REGULATORY UPDATE: On November 12, 2024, the General Services Administration, Department of Defense, and National Aeronautics and Space Administration issued an interim rule, which went into effect the same day. The interim rule amended the Federal Acquisition Regulation to clarify System of Award Management (SAM) pre-award registration requirements. The rule revises the solicitation provision at FAR 52.204-7 to clarify that while an offeror must be registered in SAM at the time of offer submission and at the time of contract award, the offeror need not be registered in SAM at every moment in between those two points. Accordingly, parts of the Government Accountability Office and the Court of Federal Claims decisions that levy a requirement for offerors to maintain a continuous, uninterrupted, SAM registration during the entirety of the pre-award process are no longer applicable.***

The Federal Acquisition Regulation (FAR) requires procuring agencies to include various mandatory provisions in solicitations to protect the government’s contractual and policy interests. For instance, the government must include the provision at FAR 52.204-7 “System for Award Management” in all solicitations unless specific exceptions apply. In recent bid protest decisions, the Government Accountability Office (GAO) has held that when the government fails to include a mandatory provision in a solicitation, it may not then rely on that provision to exclude prospective offerors from competition. Additionally, there is no requirement that mandatory FAR provisions must be incorporated into a solicitation by operation of law when they have been omitted. Consequently, the effects of such exclusion on the government’s award decision may be somewhat unpredictable. Notably, despite the general rule that government contracts be interpreted in accordance with the included terms, conditions, and clauses, and unless a deviation has been obtained – certain mandatory clauses (e.g. termination for convenience clause) are read into federal contracts whether or not expressly included in the contract under the Christian Doctrine.

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Protesting Proposal Rejections for Failure to Attach Representations & Certifications

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